Returns & Exchanges
We want you to be fully satisfied with your Napapijri purchase, which is why we offer a flexible 30-day return policy for all unworn and unwashed items. Simply follow our streamlined digital process to receive a full refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached, and include the printed return slip inside the parcel.
Attach the Label
Download and print the pre-paid shipping label from the portal, then securely affix it to the outside of your package.
Drop Off and Track
Hand over your parcel at any authorized drop-off point and keep your tracking receipt until your refund is fully processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing